Quality Assurance and Affiliations

Pump Technology Services Pty Ltd provides a complete service to industry covering all aspects of pumps and pumping equipment. We are a dynamic, entirely Western Australian owned company and pride ourselves in being known as ‘The Professional Pump People'.

 

We have adopted Quality Assurance with the following main objectives:

• To ensure our valued customers have full confidence in us doing the right thing, the right way, first time, every time and on time whilst satisfying their needs and expectations.

• To provide confidence to management at the same time fostering productivity and efficiency in our employees.

• To ensure a safe workplace for everyone at all times

• That all jobs are completed and delivered on time

• That sales performance meets or exceeds the current target

• That statutory and regulatory requirements are identified and adhered to

To achieve the above objectives, the Company has totally committed itself to establishing, implementing and maintaining the Quality Management System based on the requirements of the international standard AS/NZS ISO 9001. We shall also endeavour to develop and establish some meaningful performance indicators and targets to demonstrate the long-term effectiveness and continuing suitability of the Quality Management System and are fully committed to a policy of continual Improvement.

The Managing Director is responsible for overseeing the establishment, implementation, maintenance and reporting on the performance of the Quality Management System in accordance with the above standard, and for ensuring that all employees understand the objectives and commitments as stated in this policy. All our employees are responsible for the quality of their effort and recognise their part in meeting customer requirements.